Change the password on your email account just to be safe, and when you get back access to your Spotify account, change your password to something different on that as well. The table above will be updated periodically. For listeners, artists, brands, developers and music fans alike. Learn about features, troubleshoot issues, and get answers to questions.
You can either wait for someone to pay for Premium or pay for it yourself. Here to help Find out how to set up and use Spotify. If Premium is not active, it means that it’s either expired or canceled. Otherwise, the account may be deleted by someone else. Scrobble from Spotify Connect your Spotify account to your Last.fm account and scrobble everything you listen to, from any Spotify app on any device or. I got this as a response when I emailed them then: Įmail back with screenshots of at least one of those receipts, and you should get access back. If you’re unable to log in to an account, someone might have changed the password for it. If you did that already, it might just be because it's a weekend that you haven't gotten a response yet, so if you only emailed yesterday or today, you might not get a response until tomorrow (or potentially Tuesday, since it's MLK Day tomorrow in the US, though with Spotify based out of Sweden, who knows). Just do what it says: contact Mention your email that should be on the account, and the email address it was wrongfully changed to (I suspect, by a spammer, because the same thing happened to me back in October).
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